1. Service Provision
Upon receipt of your payment, LookApp will provide you with access to the purchased service, exclusively available online. The service will be accessible as per the subscription plan chosen by you during the purchase, ensuring a seamless and fully digital experience.
2. Access to the Service
Access to our service is provided via email link. Upon successful completion of the purchase, you will receive an email with instructions on how to access the service.
3. Service Availability
Our services are cloud-based and are typically available 24/7, barring any scheduled maintenance or unforeseen circumstances that may result in downtime. We strive to keep our services available at all times and will communicate in advance about any scheduled maintenance.
4. Technical Support
If you experience any issues while accessing our services, please contact our support team at hello@lookapp.in. Our team, available during standard office hours on working days, is committed to assisting you and resolving any concerns promptly.
5. Changes to This Policy
We may update our Service Provision and Access Policy from time to time. We will notify you of any changes by posting the new policy on this page.