1. Introduction
Lookapp respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
2. Company Information
Lookapp is located in India. For any privacy-related concerns, you can contact us at hello@lookapp.in
3. Data We Collect
We may collect, use, store, and transfer different kinds of personal data about you, including:
- Identity Data: includes first name, last name, username or similar identifier.
- Contact Data: includes billing address, delivery address, email address, and telephone numbers.
- Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
- Card Data: includes the details of your payment card.
4. How We Use Your Data
We use your data in the following ways:
- To provide and improve our service.
- To notify you about changes to our service.
- To allow you to participate in interactive features of our service when you choose to do so.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our service.
- To monitor the usage of our service.
- To process payments and prevent fraudulent transactions.
5. Sharing Your Data
We may share your personal data with third parties for the following purposes:
- Service Providers: We share your data with service providers who help us provide our services, including payment processing, website hosting, and customer service.
- Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred.
We do not sell your personal data to third parties.
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. This includes the use of encryption for the transmission of sensitive information, such as your payment card details.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
- Right to unsubscribe from any mailing list due to data sharing.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
10. Unsubscribing from Communications
At Lookapp, we respect your choices and control over your personal information.
- Opting Out: You may receive marketing messages, updates, and other communications from us. If you wish to opt out of receiving these communications, you can click the “unsubscribe” link located at the bottom of the email or contact us directly at hello@lookapp.in.
- Data Sharing Communications: If your data is shared with third parties for marketing or other purposes, you have the right to opt out of such communications. Please contact us if you wish to be removed from any third-party communications.
- Changes to Preferences: You can change your communication preferences at any time by updating your settings in your account or by contacting us directly.
